Liberty Security Services in Kingston, NY Closed now

Reviews about Liberty Security Services

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  June 18, 2020, by Nicole Palmucci
  I rarely leave reviews and I am happy to see these fellow reviewers have had positive experiences, but this is not the case for us. We had them install a security system in our home about a year and a half ago. It has been nothing but problems since. The cameras are rarely online, and when they are the night images are grainy and useless, and the playback recording doesn't work. In the past when we would call, they would be quick to respond, but just recently, our cameras have been off line for over a month now and it took three weeks to get someone to speak with me. When they did, they acted as if they were completely unaware to the numerous phone calls and emails I sent! Yes, they sent someone the same day, but it they did not completely fix the problem and are now not following up or responding to emails again. Not sure what is going on, but we are in the process of getting a more professional company to install a new system that is reliable both in equipment and support.